This is a notice to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not.
We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our web site immediately.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information we collect from you, either through our web site or because you give it to us in some other way, and why it is necessary to collect it:
Basic identification and contact information, such as your name and contact details.
This information is used:
- to provide you with the products/services which you request;
- for verifying your identity for security purposes;
- for marketing our products and services;
- Information which does not identify any individual may be used in a general way by us or third parties for example relating to demographics or usage of a particular product page or service.
Market place information, When we obtain information from you specifically to enable you to buy a product offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
Your e-mail address are recognized by our servers and the pages that you visit are recorded. We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:
- to correspond with you or deal with you as you expect.
- in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
- to send you news about the products to which you have signed up;
- to tell you about other of our products or products of sister web sites.
Information you post on our website, Information you send to us by posting to a forum or blog or on our webpages. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.
Financial information relating only to your credit cards, This information is never taken by us either through our website or otherwise. At the point of payment, you are transferred to a secure page. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.
Cookies, we don’t collect information through cookies at our website.
Sending a message to our support system, When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need. We record your request and our reply in order to increase the efficiency of our business / organization. We do not keep any personally identifiable information associated with your message, such as your name or email address.
Complaining, When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
Content you provide to us, If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to the entire World, you have no control whatever as to how it is used.
Information we obtain from third parties, Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services. No such information is identifiable to you.
Use of site by children, If you are under 18, you may use our site only with consent from a parent or guardian.
Disclosure to Government and their agencies. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.
Sale of your personal information, Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.
Compliance with the law, This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.
Removal of your information, If you wish us to remove personally identifiable information from our web site, you may contact us.